The Westley Hotel - Tapestry Collection by Hilton | Hotel in Calgary

| 9.6 (1001 Reviews) |  1 Bathroom
Downtown Calgary Hotel | The Westley Hotel - Tapestry Collection by Hilton

Hotel in Downtown Calgary, Calgary

Hotel with a restaurant, 8-minute walk to CORE Shopping Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
The Westley Hotel - Tapestry Collection by Hilton offers 104 air-conditioned accommodations with safes and bathrobes. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 10 to 20 for adults, and cad 10 to 20 for children covered self parking fee: cad 40.00 per day (in/out privileges) pet fee: cad 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of cad 75.00 per accommodation, per stay service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Michael
Nov 20, 2025 04:46:15 AM
Review Score:   4
Summary: We stayed six nights at The Westley Calgary expecting a premium Hilton experience, but the stay fell far short. The hotel looks great and our initial interaction with Stan was warm and professional, but the service after that was inconsistent and often disinterested. We didn’t feel the genuine hospitality we expected from a Hilton-branded property. Room service was a repeated issue. The website advertised service until 11:30 PM, yet after ordering drinkswe were abruptly told the bar was closed. I was also told I wouldn’t be charged, the charge appeared and I had to sort it out at checkout. Another night, our meal was bland and overcooked, and two staff handed the tray directly to my partner, then stood and watched her struggle with the tray and the door without offering help. Housekeeping timings were unpredictable, communication was difficult, and our room thermostat never worked properly leaving the room uncomfortably hot or cold. The noise from the street was constant throughout the night, with cars, horns, and sirens making it hard to sleep. My partner also had a poor experience one morning when she went for coffee: no staff were in the restaurant, and when she went to reception she had to interrupt two employees having a personal conversation, only to be dismissed and told to go back to the empty restaurant. For a premium-priced Hilton stay we expected comfort, consistency, and a higher standard of service. We left disappointed and unsure about choosing Hilton again.
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