Is this Akena Serris Val d'Europe pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Akena Serris Val d'Europe have a swimming pool?

No, this Akena Serris Val d'Europe does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Akena Serris Val d'Europe a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Akena Serris Val d'Europe wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Akena Serris Val d'Europe is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Akena Serris Val d'Europe?

Based on the information reported by the owner or manager, the Akena Serris Val d'Europe indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Akena Serris Val d'Europe?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Akena Serris Val d'Europe | Hotel in Serris

| 8.8 (116 Reviews) | 1 Bathroom

Serris Hotel | Akena Serris Val d'Europe

Hotel in Serris

Hotel with a bar, near La Vallée Village
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and express theme park tickets. WiFi in public areas is free. Additionally, self parking and a 24-hour front desk are onsite.
Change of towels is available on request.
Akena Serris Val d'Europe offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 18 for adults and EUR 12 for children

1 bar

Parking

Height restrictions apply for onsite parking

Secured covered self parking on site (EUR 10 per night)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Elevator door width (inches): 40

Well-lit path to entrance

Stair-free path to entrance

Thin carpet in public areas

Activities

Theme parks

Outlet shopping

Health/beauty spa

General

Coworking space

Meeting rooms - 2

Elevator

French

Spanish

Italian

English

Books

Romance packages available

Games

Smoke-free property

Guest Services

Changing table

Highchair

Children's books

Snack bar/deli

Children's games

Luggage storage

Daily housekeeping

Change of towels (on request)

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 am; check-in end time: anytime contactless check-in available early check-in fee: eur 30 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available late check-out fee: eur 20 late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 18 for adults and eur 12 for children covered self parking fee: eur 10 per night early check-in fee: eur 30 (subject to availability) late check-out fee: eur 20 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds property registration number 105222767 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Julien

Nov 15, 2025 12:59:02 AM

Review Score: 10

Summary: Super

See All Reviews

Room Arrangement

Room Info	Facilities
Family Quadruple Room Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Shower only, Toilet paper, Laptop-friendly workspace, Towels provided, Soap, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Shampoo, Bed count maximum 3, Bed count minimum 3
Superior Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Coffee/tea maker, Espresso maker, Bed count minimum 1, In-room safe, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Twin Room Room Size: m² 2 Large Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Standard Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Shower only, Toilet paper, Laptop-friendly workspace, Towels provided, Soap, Free toiletries, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Shampoo, Bed count minimum 1, Bed count maximum 1